Social Media Intern

Based at Franklin Park Zoo, Boston, Mass.

About the Role

Zoo New England is looking for a creative, motivated and organized  Social Media Intern to support our digital storytelling efforts. This  hands-on internship is perfect for someone who loves photography,  recording and editing video, is meticulously organized, enjoys the  social media ecosystem, and is eager to develop their skills in a  non-profit setting.

This opportunity offers real-world experience to create content in a  professional environment. The Social Media Intern works closely with the  Social Media Manager to develop and draft authentic social media  content that inspires people to connect with animals and conservation.  They will also be heavily involved with asset management and supporting  the Marketing and Communications team more broadly.

Key Responsibilities

• The Social Media Intern can practice multiple elements of the social storytelling process, including opportunities to:

• Capture high-quality photography and video of animals, events, and guests.

• Practice customer service by interacting with Zoo guests to collect digital consent forms.

• Curate only the best photo and video assets to save, rename, tag and  file in digital folders for access by the entire marketing team.

• Assist with content creation for social media platforms including  Instagram, TikTok, Facebook, and others by editing media assets (via  Adobe Photoshop/Premiere Pro, CapCut, etc.), creating graphics (Canva),  and drafting captions for approval by Social Media Manager.

• Participate in brainstorming sessions with the social media and  marketing team to develop creative post/story ideas, campaigns and a  flexible content calendar.

• Attend professional development programs at the zoo or online or  accompany our Field Conservation team into the field for storytelling  purposes.

• Experience the day-to-day rigors of social media marketing — every day is different and it is vital to be nimble!

Qualifications

• Currently pursuing or recently completed coursework in marketing,  communications, media production, photography, film, or a related field

• Strong interest in social media, storytelling, and digital content

• Experience and interest in photography and/or videography (DSLR, mirrorless, and/or mobile)

• Familiarity and/or willingness to learn basic editing tools (Adobe Photoshop, Premiere Pro, CapCut, Canva and/or similar)

• Organized, detail-oriented, self-motivated and comfortable managing digital files

• Equally comfortable working outdoors in a dynamic zoo environment as well as a professional office environment

• Passion for animals, conservation, and engaging audiences online

• Must have transportation to/from the Zoo and be prepared to work onsite throughout the duration of the internship

What You’ll Gain

• Real-world experience creating content in a professional environment

• Opportunities to build a portfolio featuring professional photos, videos and social media campaigns with relevant analytics

• Exposure to social media strategy, brand voice, and professional/courteous audience engagement

• Mentorship from an experienced marketing and communications team

• Free entrance to the Zoo during the duration of internship and  access to perks including a free Individual Membership, discounts to Zoo  events and more

• Zoo New England will also work with the intern to meet requirements  for course credit, provide letters of reference for future job  opportunities and create/enhance a personal portfolio.

Schedule and Requirements

This is an in-person, unpaid internship at Franklin Park Zoo in  Boston, Mass. Regular Zoo office hours are from 9 a.m. – 5 p.m. with the  possibility of occasional evening events. The dates, hours and length  of this internship are flexible, but the position requires a minimum of  15 hours per week for 6 weeks.

Any media assets created while the intern is performing their duties  as intern will be owned by intern and Zoo New England, in perpetuity.  Interns may not sell, monetize or profit from any footage taken while on  shift.

How to Apply

To apply, please submit a resume, cover letter and samples of your work to info@ZooNewEngland.org with the subject line "Social Media Intern Applicant."

The deadline to apply is April 20.